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The IM service
will be provided throughout the days and hours we are open.
Guidelines for
use of the IM service are:
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Can be
easily accessed from our webpage. Patron does not need
additional adaptation on their home computer.
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IM reference
is for short-answer questions and quick facts
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Lengthy
reference questions can be communicated through our
reference email or by calling the
Reference Department @ 330-364-4474
Types of questions we can
NOT answer by Instant Messaging:
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Legal, medical or tax questions.
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Requests for lengthy research.
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Trivia questions.
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Queries about whether or not we
have a particular item in our collection. You can use the
card catalog from your home
computer or give the Reference Department a
call. Our staff will be glad to
help you.
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