The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant in the Children’s Department at the Main location.


Customer Service Assistant – Main Children's Department

Job Status: Part-time - 20 hours per week

Salary: From $13.30 per hour


  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Qualifications: High School Diploma or equivalent; experience with children preferred; library experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available some evenings and some Saturdays.

Job Responsibilities:

Under the supervision of the Children's Services Manager, the Customer Service Assistant will perform a variety of library procedures; provide high-quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:

  • Provides quality circulation, reference, and reader’s advisory service to customers
  • Plans, prepares, presents, and/or assists with library programs for children ages birth through 5th grade and families
  • Plans, prepares, presents, and/or assists with library outreach programs for children and families
  • Assists customers with technology-related questions
  • Provides new customers with information about the Library; promotes Library information, services, and programs
  • Provides Mobile Services Support
  • May prepare and coordinate displays and customer collections
  • Interprets customers’ needs and refers them appropriately

Job Requirements:

  • Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
  • Computer knowledge including Internet searching, familiarity with Microsoft Word, e-mail skills, and file management
  • Comfortable with Mobile Technology
    • Tablets, E-readers, Laptop
    • Digital downloads

Interested persons should submit a completed job application, letter highlighting skills and experience, personal resume, and three personal references to:

Megann Hohman

Human Resources Specialist

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

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