Customer Service Assistant – Sugarcreek

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at the Sugarcreek location. 



Customer Service Assistant – Sugarcreek 


Part-time: 18 hours per week 


$13.30/hour plus paid holiday, vacation, and sick time


Qualifications:  High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.


Job Responsibilities: 

Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to: 

  • Provides quality circulation, reference, and reader’s advisory service to customers
  • May plan, prepare, present, and/or assist with library programs
  • Provides new customers with information about the Library; promotes Library information, services, and programs
  • Provides Mobile Services Support
  • May prepare and coordinate customer collections
  • Interprets customers’ needs and refers them appropriately
  • Assists with maintaining a clean and welcoming library environment


Job Requirements:  

  • Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
  • Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
  • Comfortable with Mobile Technology
    • Tablets, E-readers, Laptop
    • Digital downloads

Interested persons should submit a completed job application along with three personal references through the online portal or directly to: 

Megann Hohman

Human Resources Specialist

Tuscarawas County Public Library System 

121 Fair Avenue NW 

New Philadelphia, OH 44663


No phone calls, please. 


Apply Online Now